Aventit AG operates in various countries.
In this Privacy Policy (the "Privacy Policy"), "Aventit
AG", "we" and "us" means the company that provides the
AV.Park service and related services, including subscriptions and pay-per-use
services (the "Services").
In this Privacy Policy, we explain the
categories of personal data Aventit collects, why Aventit collects that data,
and what Aventit uses that personal data for in connection with the services,
AV.Park's mobile device app (the "App"), or AV.Park's website (the
"Website"). This will enable you to exercise your privacy rights.
Aventit processes personal data in accordance with applicable data protection
laws. Aventit is the controller of the processing of personal data described in
this Privacy Policy.
Personal
data is any information relating to an identified or identifiable natural
person.
Aventit provides the Services both to private customers (B2C) and to business
customers whose employees use the Services (B2B). This Privacy Policy applies
to both types of customers.
The personal data that may be processed is primarily data that you yourself provide directly or indirectly to AV.Park. AV.Park collects your personal data, for example, when you:
Where appropriate, we collect personal data from information service providers to match our customer data with public registers to ensure that we have up-to-date and accurate information, such as the correct vehicle license plate number and vehicle model.
AV.Park processes your personal data to provide the Services.
AV.Park processes your personal data within the framework of communication with you concerning the services and for the purpose of submitting offers regarding AV.Park's services and products.
Aventit reserves the right to use your personal data for conducting surveys on the AV.Park services, for example, in the form of a request for feedback and ratings via the App, by SMS or by email. Please note that you should not share any personal data when entering your feedback in the free text field. If this is unavoidable, please only provide personal data that is necessary for the feedback you wish to provide.
Aventit processes personal data to handle your requests through various channels, for example when you contact our customer service.
Aventit processes personal data in order to comply with legal obligations to which Aventit is subject, such as accounting obligations.
Aventit processes personal data for the purpose of asserting and exercising or defending against legal claim(s), for example in connection with an out-of-court dispute or legal proceedings.
Aventit processes personal data for the purposes of maintaining, protecting and developing the services, the app and the website, for example, to document, develop, test and improve our services.
Aventit takes the security of your
personal data very seriously. Aventit implements appropriate technical and
organizational measures to protect your personal information from unauthorized
access, alteration or destruction. Access to information is limited in various
ways (for example, through user permissions and passwords that are queried and
assigned only to employees who need access to such information to perform their
job duties). Other security measures include encryption, firewalls, and
physical limits and restrictions on building access and file access.
The data is hosted by a reputable Swiss
provider and is secured from outside access with reasonable technical effort.
All communication between the services is
encrypted. The encryptions are implemented using the latest standards.
Aventit shares collected personal data with the following recipients for the purposes set forth below. The recipient is the controller for its own processing of the personal data we share with it, unless otherwise specified below.
We share data with parking operators to provide the services and to enable the parking operators to control and verify parking operations on their premises. When you park in a parking zone, your car license plate number or the unique identification number of the RFID card, QR code or UHF tag is shared with us and the parking operator so that the parking process can start or end at AV.Park.
If payments are made by means of payment, e.g. credit card, Twint or Paypal (list not exhaustive), the personal data required by law will be shared with payment service providers.
In addition to the recipients listed above, Aventit may share your personal information with the following recipients when necessary:
AV.Park uses cookies to optimize the services, to perform statistical evaluations and for analyses. A cookie is a text file that is stored on your computer, for example, so that your computer can be identified. Cookies help Aventit to customize or optimize the website based on, for example, your user requests as a user of AV.Park's services and website.
In accordance with applicable data protection laws, you have a number of rights in connection with the processing of your personal data. To exercise your rights, please contact Aventit's customer service at the contact details listed at the end of this Privacy Policy
You have the right to obtain confirmation from us as to whether we are processing personal data relating to you and to request a copy of the personal data we process about you. You can access some of your data stored by us by logging into your personal account in the app or on the website.
If your personal data processed by AV.Park is inaccurate or incomplete, you have the right to ask Aventit to correct the personal data. You can correct some personal data yourself by logging into your personal account in the App or on the Website.
Under certain circumstances, you have the right to have your personal data deleted if, for example, you have objected to the processing and there are no overriding legitimate reasons for AV.Park to continue processing the data. This does not apply if, for example, we are required by law to store the data.
If the processing is based on your consent, you have the right to withdraw your consent at any time. To do so, please contact our customer service using the contact details provided at the end of this privacy policy. Please note that the revocation of consent does not affect the lawfulness of the processing that took place prior to the revocation.
Aventit may change the Privacy Policy from time to time. In case of changes to AV.Park's Privacy Policy that result in a change in the way Aventit processes your personal data, for example, the collection of additional personal data for the stated purposes or the processing of data for new purposes, Aventit will inform you of such changes, for example, via the Website, the App, by SMS or by email. Aventit recommends that you regularly review the Privacy Policy to see how AV.Park processes your personal data.
If you have any questions or comments
about this Privacy Policy, please contact Aventit Customer Service at
Phone number: +41 (52) 577 57 57
E-mail address of the data protection
officer:
If you contact us to assert your privacy
rights, please provide your full name and contact information where we can
reach you. Please note that we may need to verify your identity before we can
process your request.
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